Hurricane ABC Claims Information

As of today, it appears likely we are going to be impacted by Hurricane ABC.

First and foremost, we hope that you and your family stay safe during and after the storm. We will be operating from our Charlotte office working with “all hands on deck” to assist our clients.  Please see below for helpful information:

  • Videos before the storm
    • If possible, walk through your home and video your rooms.
    • These videos may assist with the replacement of damaged items after damage occurs.
  • Drains & Gutters
    • Take a moment to check your drains, gutters, and downspouts.
    • Are they clear of debris?
  • Pictures, pictures, pictures
    • You cannot take too many.
    • Please do your best to document any damage with pictures as it will help facilitate the claims settlement process.
  • Please also take any necessary steps to secure your property from further damage
    • Cleaning up debris and tarping your home is a perfect first step.
    • Insurance companies will never be upset that you take measures to avoid further damage to your home and belongings.
    • It is important to wait for your adjuster before beginning any repair work.

Submitting a claim

Call our internal claims managers:

 

Lisa L. Hathcock

704-247-3020 (Direct Dial)

lhathcock@windinsgroup.com

704-247-3055 (Fax)

Lily A. Nguyen

704-247-3022 (Direct Dial)

lnguyen@windinsgroup.com

704-247-3055 (Fax)

Carrier contact information

If you call the carrier directly, please speak to your advisor or our claims team when time permits

Select your Location

If you would like to contact a restoration company directly, please view the below recommendations:

Charlotte

Rainbow Restoration 704-523-1124

Spangler Restoration 704-821-0882

After Disaster 704-980-7601

Charleston

ServPro 843-308-0178

Service Master 843-640-0404

Rainbow Restoration 843-762-9707

If you would like to speak to your agent directly, please call or email them at the below:

If you would like to contact a restoration company directly, please view the below recommendations:

Hilton Head

High Tide Restoration 843-682-2000

Island Restoration 843-290-2640

Rainbow Restoration 843-215-9699

Charleston

ServPro 843-308-0178

Service Master 843-640-0404

Rainbow Restoration 843-762-9707

If you would like to speak to your agent directly, please call or email them at the below:

If you would like to contact a restoration company directly, please view the below recommendations:

Pawleys Island

Servpro 843-436-2121

A&I of Myrtle Beach 843-448-8485

FSA of Myrtle Beach 843-626-7391

Rainbow Restoration 843-215-9699

Charleston

ServPro 843-308-0178

Service Master 843-640-0404

Rainbow Restoration 843-762-9707

If you would like to speak to your agent directly, please call or email them at the below:

Thank you, and please be safe over the coming days.