As of today, it appears likely we are going to be impacted by Hurricane ABC.
First and foremost, we hope that you and your family stay safe during and after the storm. We will be operating from our Charlotte office working with “all hands on deck” to assist our clients. Please see below for helpful information:
- Videos before the storm
- If possible, walk through your home and video your rooms.
- These videos may assist with the replacement of damaged items after damage occurs.
- Drains & Gutters
- Take a moment to check your drains, gutters, and downspouts.
- Are they clear of debris?
- Pictures, pictures, pictures
- You cannot take too many.
- Please do your best to document any damage with pictures as it will help facilitate the claims settlement process.
- Please also take any necessary steps to secure your property from further damage
- Cleaning up debris and tarping your home is a perfect first step.
- Insurance companies will never be upset that you take measures to avoid further damage to your home and belongings.
- It is important to wait for your adjuster before beginning any repair work.
Submitting a claim
Call our internal claims managers:
Lisa L. Hathcock
Lily A. Nguyen
Carrier contact information
If you call the carrier directly, please speak to your advisor or our claims team when time permits
Select your Location
If you would like to contact a restoration company directly, please view the below recommendations:
Charlotte
Rainbow Restoration 704-523-1124
Spangler Restoration 704-821-0882
After Disaster 704-980-7601
Charleston
ServPro 843-308-0178
Service Master 843-640-0404
Rainbow Restoration 843-762-9707
If you would like to speak to your agent directly, please call or email them at the below:
If you would like to contact a restoration company directly, please view the below recommendations:
Hilton Head
High Tide Restoration 843-682-2000
Island Restoration 843-290-2640
Rainbow Restoration 843-215-9699
Charleston
ServPro 843-308-0178
Service Master 843-640-0404
Rainbow Restoration 843-762-9707
If you would like to speak to your agent directly, please call or email them at the below:
If you would like to contact a restoration company directly, please view the below recommendations:
Pawleys Island
Servpro 843-436-2121
A&I of Myrtle Beach 843-448-8485
FSA of Myrtle Beach 843-626-7391
Rainbow Restoration 843-215-9699
Charleston
ServPro 843-308-0178
Service Master 843-640-0404
Rainbow Restoration 843-762-9707